Frequently Asked Questions (FAQ)

Loan Application

CitiHomes offers product specific loan structured on a pay-as-you-earn basis with a payment plan that suits your income level. Please refer to our loan products for more information.

  • Working class
  • Nigerian
  • Age 21-65
  • Resident in Lagos, Abuja
  • Valid Bank Verification Number
  • Access to financing for a broad range of specific products on a pay as you earn basis.
  • Attractive interest rates.
  • Credit Life Insurance in the event of death, job loss (due to redundancy) or permanent disability.
  • PTI not more than 33.3% of monthly income.
  • Shorter processing time (24-48).
  • Visit the CitiHomes website.
  • Complete an application with valid information and click on “apply for loan”, then state how much you would like to borrow. We will then display your available loan offer and you can view your expected repayment(s).
  • Submit your application and we will typically notify you of the loan decision within minutes.

Our minimum loan amount is N500,000 and the upper limit for a new customer is N10, 000, 000. Both depend on borrower’s capacity to repay based on verifiable income level and other selection criteria

Yes it can. Your application goes through an approval process and if it does not meet the set criteria, the loan request is rejected.

Our primary repayment channel is via Direct Debit for ease of repayment and reconciliation. However, we have secondary repayment channels like online repayments via NIBBS and cheque leaves.

Kindly direct all enquiries and complaints to support@citihoms.com

Loan Acceptance

Yes, your application is subject to a credit check before final approval and funds disbursement.

  • Duly completed application form
  • Government Issued ID Card/Utility bill
  • Cheque Leaves/Activation of Direct Debit on Remita
  • Two (2) recent passport photograph
  • Six (6) months bank statement
  • Current Payslip/Employment letter

Once your application has been approved, the loan will be disbursed into your bank account in less than 24 hours.

Yes, you have to be a salary earner to access our different loan packages.

We need your BVN to make a verification check on you and to access your credit worthiness. It is also a standard CBN process for KYC. Your details are very safe with us.

On your salary pay day.

Yes, you can pay down/liquidate your existing facility at any time.

We only accept valid government-approved identification cards and this includes:

  • International passport
  • Permanent driver’s license
  • Permanent voters’ card (PVC)
  • National ID card, plastic, and slip (NIMC)